FAQ & Terms & Conditions

  • How to order?

Customers can place orders through our official web shop or order from our dealers. We accept paypal / Bank Transfer / Western Union, etc.


  • Shipping Terms

Usually orders will be shipped in 2-3 days after payment.

We ship to worldwide. China post / Hongkong post is for free and by default.

If customers need to use DHL / Fedex shipping , please contact us before ordering.


  • Product Warranty

We provide 3 years' manufactory warranty to fireflies flashlights.  (Consumable batteries are not in warranty. )

DOA products can be returned and refunded within 15 days,  We will bear all the returning shipping cost.


  • About Direct Affiliate

We offer 2% to 5% commission to the affiliates. 

Only fireflies users who already used and tested our products are qualified to apply for the "Affiliates" . 

If you did use our products and believe it is good , please let others know.